These terms apply when you use dx4studio.com, make a payment at payment.dx4studio.com, or hire DX4 Studio for design or development work. By paying an invoice or approving a proposal, you agree to them. If a signed proposal or contract says something different, the proposal or contract wins.
Who we are
DX4 Studio is a design and web development studio run by Amal Ausline as a sole proprietor, at 183/1, E.V.R Street, Sadananthapuram, New Perungalathur, Tambaram, Chennai 600063, Tamil Nadu, India. “We” and “us” mean DX4 Studio. “You” means the client or the person paying.
What we provide
We provide digital services: UX/UI design, website design and development, custom software, branding and related consulting. We don’t sell or ship physical goods. The exact scope, deliverables, timeline and price for each project are set out in the proposal or quote we send you.
Quotes and proposals
- A quote is valid for 30 days unless it says otherwise.
- Work starts once you approve the proposal and the advance payment reaches us.
- Anything not listed in the proposal is extra. If you ask for more, we’ll tell you the added cost and time before doing it.
Payments
- Unless the proposal says otherwise, we ask for 50% in advance and the balance before final files are handed over or the website goes live. Larger projects may be split into milestones.
- Invoices are due within 7 days of the date on them.
- You can pay online at payment.dx4studio.com by card, UPI, net banking or wallet, or by bank transfer. Online payments are processed by Razorpay. We never see or store your card details.
- Indian clients are billed in INR. International clients can be billed in USD, GBP or EUR. Bank charges, currency conversion fees and intermediary bank fees on your side are paid by you, so the full invoice amount reaches us.
- If a payment is more than 14 days late, we may pause work until it is paid. Deadlines move by the length of the pause.
Revisions and feedback
- Each proposal includes a set number of revision rounds, usually two per stage. Further rounds are charged at our hourly rate.
- We need your feedback, content and approvals on time. If they arrive late, the timeline moves by the same amount.
- If a project is on hold for more than 60 days because we are waiting on you, we may close it and invoice the work done so far.
Your content
You are responsible for the text, images, logos and other material you give us, and for having the right to use it. You agree not to ask us to build anything unlawful, misleading or that infringes someone else’s rights.
Who owns the work
- Once you have paid in full, you own the final deliverables made for you: final designs, website code written for your project and final brand files.
- Until then, all work remains ours, and we may withhold files or take a site offline if payment isn’t made.
- Draft concepts you didn’t choose, and our own tools, templates and code libraries, stay ours. You get a permanent licence to use any of them that are part of your final work.
- Fonts, stock photos, plugins and other third-party items are licensed to you under their own terms.
- We may show the finished work in our portfolio and case studies, unless you ask us not to in writing or we have signed an NDA.
Third-party costs
Domains, hosting, paid plugins, fonts, stock images, app store fees and similar costs are not included in our fees unless the proposal says so. They are paid to the provider, follow the provider’s own terms and are usually non-refundable.
Support after launch
We fix bugs in our own work for 30 days after launch or handover at no charge. This doesn’t cover new features, content changes, or problems caused by changes made by you, your host or anyone else. Ongoing maintenance is available as a separate plan.
Confidentiality
We keep your business information, logins and unreleased plans private, and use them only to do your work. We’re happy to sign an NDA on request.
Liability
We do our work with care, but we can’t promise particular sales, rankings or business results. Our total liability for any claim about a project is limited to the amount you paid us for that project. We are not liable for indirect losses such as lost profit or lost data, or for failures of hosting, third-party services or events outside our control.
Ending a project
Either of us can end a project with written notice. You pay for the work done up to that date, and refunds follow our refund and cancellation policy. We hand over the paid-for work once the account is settled.
Governing law
These terms are governed by the laws of India. We’ll first try to settle any dispute by talking it through. If that fails, the courts in Chennai, Tamil Nadu have jurisdiction.
Related policies
Changes to these terms
We may update these terms from time to time. The version in force when you approved your proposal applies to that project.
Contact
Questions about these terms: info@dx4studio.com or +91 88258 18823.
