DX4 Studio provides digital services only. Nothing is shipped by post or courier. Everything we make is delivered online, to clients in India and abroad.
After you pay
- When you pay online at payment.dx4studio.com, you see a confirmation page straight away and Razorpay emails you a receipt.
- We confirm the payment by email or WhatsApp within 1 working day.
- For a new project, we start within 3 working days of receiving the advance, unless we have agreed a later start date with you.
Typical timelines
The proposal for your project sets the exact timeline. As a guide:
- Landing page or small website: 2 to 4 weeks
- Business website (5 to 15 pages): 4 to 8 weeks
- E-commerce website: 6 to 10 weeks
- Logo and brand identity: 2 to 4 weeks
- UX/UI design for an app or SaaS product: depends on the number of screens; usually 3 to 12 weeks
- Custom software: set per project, delivered in milestones
- Hourly or monthly design support: requests are picked up within 1 to 2 working days
These times assume we receive your content, feedback and approvals when the plan needs them. Delays on either side move the dates by the same amount.
How we deliver
- Designs: shared as Figma files or links, and exported as PDF, PNG or SVG where needed.
- Brand files: logo files in all the formats you need, colour and font details, and brand guidelines as a PDF, sent through Google Drive or email.
- Websites: launched on your hosting and domain, or on hosting we set up for you, with admin logins handed over to you.
- Source code: handed over through a Git repository or a downloadable archive, where the proposal includes it.
Final files and logins are handed over once the full invoice is paid.
Progress and reviews
You get updates at each stage of the project, and a link to review the work before it is finalised. Each stage is complete when you approve it in writing, by email or WhatsApp.
Working hours
We work Monday to Saturday, 10 am to 7 pm India time (IST). For clients in the UK, Europe and the US, we arrange calls at times that suit both sides.
If delivery is late
If we expect to miss a date because of something on our side, we tell you as early as we can and agree a new date. If a delay on our side makes the project no longer useful to you, our refund and cancellation policy applies.
Related policies
Contact
Questions about a delivery: info@dx4studio.com or +91 88258 18823.
